Careers

Open positions

Roosendaal hotels/Bortex group prides itself in promoting gender equality and encourages diversity within the workplace. The Employers Network for Equality & Inclusion (2017) highlight that inclusion refers to the optimum utilisation of differences of workforce to ensure growth and success. This is promoted through all aspects of work from recruitment to opportunities of growth and career progression. Roosendaal Hotels / Bortex Group thrives on providing a sense of involvement, empowerment, recognition, respect to the diverse workplace and integration and thus, we encourage diversity at the workplace. The recruitment process we endorse enhances and encourages  this diversity through positive influence, creativity and innovation.

Organisation Chart Graphic

Housekeeping Supervisor

Hotel 1926, part of Roosendaal Hotels Ltd is looking for a Housekeeping Supervisor. Housekeeping supervisors oversee the work of housekeeping staff and ensure that our hotels, all of our facilities are kept clean and tidy. They enforce staff compliance with established safety and sanitation policies.

Core Work Activities:

  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff on a daily basis
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas
  • Assigns room attendants their duties and inspects work for conformance to prescribed standards of cleanliness
  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Coordinates work activities among departments.
  • Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
  • Inventories stock to ensure adequate supplies.
  • Evaluates records to forecast department personnel requirements.
  • Makes recommendations to improve service and ensure more efficient operation.
  • Performs cleaning duties in cases of emergency or staff shortage.
  • Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
  • Attends staff meetings to discuss company policies and patrons’ complaints.
  • Issues supplies and equipment to workers.
  • Establishes standards and procedures for work of housekeeping staff.
  • Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
  • Any other ad-hoc duties according to the exigencies of the company.

Requirements:

The candidate is requested to have the following competencies:

  • A minimum of 2 years Housekeeping experience
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • The candidate should be willing to learn and take initiative in this position
  • Can work to monthly deadlines
  • Able to work shifts, including early morning, nights and weekends
  • Obtains Customer Service Skills
  • Accepted file types: jpg, png, pdf, docx.

Ayurvedic Spa Therapist

1926 Hotel & Spa is currently seeking passionate candidates who strive to deliver fantastic treatments and superior service to join our awarded team located in Sliema. We provide continuous training and growth opportunities. Benefits and incentives, as well as a very attractive package, will be given to the selected candidate. If you are qualified and share our values, send us your details and discover how you too, can achieve more.

Core Work Activities:

  • Carries out a range of treatments to an extremely high standard
  • Assist the beauty management team
  • Consistently achieve retail targets
  • Build a regular client base
  • Ensure treatment rooms are of a consistently high standard
  • To be a role model to other therapists
  • Carries out any other reasonable tasks requested by the management team to aid the smooth running of the Spa

Requirements:

The candidate is requested to have the following competencies:

  • Minimum of 3 years proven work experience as a Spa Therapist
  • Hands-on experience in massage techniques, face / body therapies, nails etc
  • Experience in sales will be considered an asset
  • Excellent knowledge of English Language
  • Communication and customer service skills
  • Positive attitude
  • User-level computer skills
  • A degree related to the role is considered an asset
  • Team player
  • Flexibility to respond quickly and positively to a range of work situations

Personal Qualities

  • Approachable, welcoming, friendly, and enthusiastic
  • Patient and empathetic
  • Self-motivated and responsible
  • Flexible, punctual, organised and efficient
  • Clean, tidy and professional appearance
  • Accepted file types: jpg, png, pdf, docx.

Receptionist

It’s taking pride in personally caring for our guests through providing an upscale guest experience.

The reception team is the main information hub in this new 170-key upscale city hotel. Throughout the day and throughout the night, the team extends extraordinary service to our guests, providing information about the hotel and its services, giving directions to places of interest and ensuring a smooth guest experience through communicating with other operational departments.

The selected candidate will be a self-confident, service-oriented and very well organised professional who portrays an image of efficiency who makes every to meet guests’ needs with all comments, and complaints, being actioned to a high level of efficiency.

THE ROLE ENTAILS

– Welcoming the guests in a warm and professional manner.

– Supporting guests and the operation by serving as the central information hub.

– Performing all guest check-ins by confirming reservations, assigning room, and issuing and activating room keys.

– Processing all payment types such as room charges, cash, checks, debit, or credit card.

– Processing all check-outs including resolving any late and disputed charges.

– Coordinating with Housekeeping to track readiness of rooms for check-in.

– Providing guests with directions and information regarding our hotel and local areas of interest.

– Preparing daily reports from the PMS, identifying any special requests, and check reports for accuracy.

– Completing designated cashier and closing reports in the system.

– Preparing and processing of documents for the Accounting department.

ADDITIONAL INFORMATION

– Hotel 1926 in Sliema

– 40 hrs per week (full time)

APPLY FOR THIS POSITION

  • Accepted file types: jpg, png, pdf, docx.

Concierge

1926 Hotel & Spa is currently seeking passionate candidates who strive to deliver fantastic guest experience and superior service to join our awarded team located in Sliema. We provide continuous training and growth opportunities. Benefits and incentives, as well as a very attractive package, will be given to the selected candidate. If you are qualified and share our values, send us your details and discover how you too, can achieve more.

Core Work Activities:

  • Provides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.
  • Arranges sightseeing and other tours.
  • Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation times (e.g., golf or tennis), or spa treatments.
  • Runs appropriate errands for guests and picks up or delivers a variety of items.
  • Provides a variety of business services such as shipping packages and assisting with printing needs.
  • Receives, stores, and/or delivers mail and luggage.
  • Acquires daily care items such as toiletries, for guests and patrons.
  • Plans and schedules special events, parties, or meetings.
  • Fulfills unusual requests such as arranging for adventure experiences such as hot air balloon rides, coordinating special moments for guests, and searching for hard-to-find items.
  • Arranges for interpreters or translators when needed.
  • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees.
  • Performs other related duties as assigned.

Requirements:

The candidate is requested to have the following competencies:

  • Experience in Customer Care
  • Experience in sales and upselling will be considered an asset
  • Excellent knowledge of English Language
  • Communication and customer service skills
  • Positive attitude
  • Willingness to learn
  • User-level computer skills
  • A degree related to the role is considered an asset
  • Team player
  • Flexibility to respond quickly and positively to a range of work situations

Personal Qualities

  • Approachable, welcoming, friendly, and enthusiastic
  • Patient and empathetic
  • Self-motivated and responsible
  • Flexible, punctual, organised and efficient
  • Clean, tidy and professional appearance
  • Accepted file types: jpg, png, pdf, docx.

Contact us for more information!