Careers

Open positions

Roosendaal hotels/Bortex group prides itself in promoting gender equality and encourages diversity within the workplace. The Employers Network for Equality & Inclusion (2017) highlight that inclusion refers to the optimum utilisation of differences of workforce to ensure growth and success. This is promoted through all aspects of work from recruitment to opportunities of growth and career progression. Roosendaal Hotels / Bortex Group thrives on providing a sense of involvement, empowerment, recognition, respect to the diverse workplace and integration and thus, we encourage diversity at the workplace. The recruitment process we endorse enhances and encourages  this diversity through positive influence, creativity and innovation.

Organisation Chart Graphic

General Maintenance/General Maintenance Helper

1926 Hotel and Spa is currently seeking passionate candidates on part-time and full-time basis who strive to deliver. It’s taking pride in personally caring for our guests through providing an upscale guest experience.

We are looking for a competent General Maintenance person who must be reliable, hardworking and possesses great communication skills.

Key Responsibilities and Tasks:

  • Respond and attend to guest repair requests
  • Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean up of the painting or repair area.
  • Maintains accurate logs and records as required
  • Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
  • Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
  • Display basic knowledge or ability to acquire knowledge in the following categories:

air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building.

Skills & Qualities:

  • A good standard of education
  • Knowledge of Maltese language would be considered an asset
  • Able to work on his own initiative
  • Willing to work flexible hours
  • Able to work with shifts on a seven-day schedule
  • Would ideally have previous experience working in a similar environment and ideally have sound knowledge in Hotel Guest room maintenance.
  • Accepted file types: jpg, png, pdf, docx.

Sales Executive

As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. Responsible for growing respective business and building and maintaining relationships with corporate partners, RSOs and industry DMCs as well as Tour operator agencies.  Assists in Implementing the hotels’ strategies and applicable initiatives in all aspects of the sales process. Develop strong working relationships to proactively position and market the hotels.

Core Work Activities:

  • Identify new markets and business opportunities and increase sales for Roosendaal Hotels.
  • Provide a high-quality service to the customer at all times.
  • Overseeing and implementing sales activities and functions
  • Target key accounts potential for the company both locally and internationally.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, show arounds etc…
  • Assisting in developing and creating sales plans for the designated segments
  • Responding, actioning and following up any queries in an efficient manner
  • Portraying the company’s brand values and concepts as well as maintain a clear understanding of hotels’ policies
  • Continuously keeping updated with competitor offers, market conditions and trends
  • Seek out business with large organizations such as film production companies, sports clubs, shipping agencies etc.
  • Maintain a complete knowledge of all the services the hotels provide so as to conduct successful sales
  • Assisting with the preparation and distribution of monthly reports as well as proposal writing
  • Assist in preparingand distribute promotional and advertisement material to create awareness for hotels’ products/services
  • Compiling and sending contracts and group quotes. Loading of rates in relevant systems and channels eg. RFPs submissions, Lanyon, Cvent. Acquiring and developing new business accounts and preparing sales proposals for clients.
  • Projecting a positive and professional image with both clients and colleagues
  • Cold calling new potential clients and companies
  • Maintain and enhance the hotels’ loyalty scheme
  • Performs other duties, as assigned by Chief Commercial Officer, to meet business needs.

Requirements:

The candidate is requested to have the following competencies:

  • Have strong interpersonal skills
  • Have a passion for sales
  • Previous experience in the hospitality sector would be considered an asset
  • Possess good organisational skills
  • Be distinctive, professional and be smart in appearance
  • Be fluent in English
  • Good knowledge of Word, Excel and other Microsoft applications.

Personal Qualities

  • Approachable, welcoming, friendly, and enthusiastic
  • Patient and empathetic
  • Self-motivated and responsible
  • Flexible, punctual, organised and efficient
  • Clean, tidy and professional appearance
  • Accepted file types: jpg, png, pdf, docx.

Receptionist

It’s taking pride in personally caring for our guests through providing an upscale guest experience.

The reception team is the main information hub in this new 170-key upscale city hotel. Throughout the day and throughout the night, the team extends extraordinary service to our guests, providing information about the hotel and its services, giving directions to places of interest and ensuring a smooth guest experience through communicating with other operational departments.

The selected candidate will be a self-confident, service-oriented and very well organised professional who portrays an image of efficiency who makes every to meet guests’ needs with all comments, and complaints, being actioned to a high level of efficiency.

THE ROLE ENTAILS

– Welcoming the guests in a warm and professional manner.

– Supporting guests and the operation by serving as the central information hub.

– Performing all guest check-ins by confirming reservations, assigning room, and issuing and activating room keys.

– Processing all payment types such as room charges, cash, checks, debit, or credit card.

– Processing all check-outs including resolving any late and disputed charges.

– Coordinating with Housekeeping to track readiness of rooms for check-in.

– Providing guests with directions and information regarding our hotel and local areas of interest.

– Preparing daily reports from the PMS, identifying any special requests, and check reports for accuracy.

– Completing designated cashier and closing reports in the system.

– Preparing and processing of documents for the Accounting department.

ADDITIONAL INFORMATION

– Hotel 1926 in Sliema

– 40 hrs per week (full time)

APPLY FOR THIS POSITION

  • Accepted file types: jpg, png, pdf, docx.

Receptionist PT

1926 Hotel and Spa is currently seeking passionate candidates on part-time and full-time basis who strive to deliver. It’s taking pride in personally caring for our guests through providing an upscale guest experience.

The reception team is the main information hub in this new 170-key upscale city hotel. Throughout the day and throughout the night, the team extends extraordinary service to our guests, providing information about the hotel and its services, giving directions to places of interest and ensuring a smooth guest experience through communicating with other operational departments.

The selected candidate will be a self-confident, service-oriented and very well organised professional who portrays an image of efficiency who makes every to meet guests’ needs with all comments, and complaints, being actioned to a high level of efficiency.

Core Work Activities:

  • Welcoming the guests in a warm and professional manner.
  • Supporting guests and the operation by serving as the central information hub.
  • Performing all guest check-ins by confirming reservations, assigning room, and issuing and activating room keys.
  • Processing all payment types such as room charges, cash, checks, debit, or credit card.
  • Processing all check-outs including resolving any late and disputed charges.
  • Coordinating with Housekeeping to track readiness of rooms for check-in.
  • Providing guests with directions and information regarding our hotel and local areas of interest.
  • Preparing daily reports from the PMS, identifying any special requests, and check reports for accuracy.
  • Completing designated cashier and closing reports in the system.
  • Preparing and processing of documents for the Accounting department.

Requirements:

The candidate is requested to have the following competencies:

  • Proven work experience as a Receptionist.
  • Excellent knowledge of English Language
  • Proficient in Microsoft Office and Room Master.
  • Professional Attitude and Appearance
  • Solid written and verbal communication skills
  • Relevant degree would be considered an asset
  • Excellent Organisational Skills
  • Excellent multitasking and time-management skills, with the ability to prioritise tasks
  • Possess a positive attitude and customer service attitude
  • User level computer skills
  • Team player
  • Flexibility to respond quickly and positively to a range of work situations

Personal Qualities:

  • Approachable, welcoming, friendly, and enthusiastic
  • Patient and empathetic
  • Self-motivated and responsible
  • Flexible, punctual, organised and efficient
  • Clean, tidy and professional appearance
  • Accepted file types: jpg, png, pdf, docx.

Contact us for more information!